Bear with me here, I'm on a rant.
Direct Target: Seller, BonitaFlores
Indirect Target: Amazon
The backstory:
I purchased 4 books from Amazon on 10/27, all from different sellers. Three of those books arrived within a weeks time. (Yay, Great, Thank You Reputable Sellers!) One, did not. That one is from aforementioned seller, BonitaFlores. Currently, I do not think this seller existence in the form of a pretty flower, but probably a scummy, grubby gross man sitting in his mom's basement. (yes i can get judge-y)
Amazon gives you an insane window of time in which the book can arrive. With this book I had the timeframe from 11/3 to 11/21. A day or two after purchase the funds were out of my bank account & the order status read: Shipped. After getting a little suspicious, I decided to read the reviews. (I know what you're thinking..."hey idiot, you read the reviews first." and with that I reply..."I thought I was ok when the overall rating was a 4+. In hindsight, of course I should have done more than look at overall rating!)
After reading the string of terrible reviews, my nerves kicked in and around 11/15, I decided to test the waters & email the seller. (multiple reviews of seller never responding to customer reaching out about their missing book) I still have not gotten a response from "BonitaFlores."
On 11/19, I contacted Amazon and spoke to a rep in their call center in the Caribbean. He advised that since it was not yet 11/21 (end date to my timeframe) they could not do anything. Ok, I saw that coming, but my patience was never great to begin with & now....I just know my book is not arriving by 11/21.
Present day:
Obviously, book never came on 11-21. So today, I filed my claim.
I also decided I should write a review to see if that sparks some interest in the "seller." I wrote my review with clear disdain titling it SCAM ARTIST and warning buyers. I got an email from Amazon advising they could not publish my review & suggested I look at their guidelines. Ok, I'll tone it down...I guess I get that I can not call them a scam artist just yet (even though they are). Below is my toned down version:
Titled: Buyer Beware
I am shocked there are any positive reviews for this Seller. I just filed a claim against them, because just like all the other negative reviews...I too never received my book. I also never received a response from the seller when I emailed them asking about the purchase. My purchase was made on 10/27, the seller right away took the funds out of my bank account & the purchase has been showing "shipped" since a day or two after 10/27. THAT WAS A MONTH AGO. I expect Amazon to seriously investigate this seller, as a claim has been filed.
Again, Amazon emailed to say they would not publish my review and here is where I start to get really pissed. What is wrong with my damn review? I'd like to know! Everything stated is 100% fact. You can read the terrible reviews on Amazon, under BonitaFlores. What the hell do they want from me? I do not let things go easily and I'm only getting more agitated by the minute. So stay tuned...